IDEEPS Agent
Automate customer conversations without losing human control.
The IDEEPS Agent answers across every channel from one inbox, using only the knowledge you have approved, and ends each conversation as something operational - a lead, a booking, an order or a ticket.
Built in Jordan. Designed for MENA. Ready for global projects.
Your personality. Your knowledge. Your AI agent.
IDEEPS creates AI agents that communicate, understand customers, and sell with the personality of your business.
Approved knowledge
The IDEEPS Agent answers from what you approved. Nothing else.
It draws on your documents, policies, services and business rules. Scope is a decision you make, not something the model improvises.
- Company documents and policies
- Service and product information
- Business rules and escalation conditions
- Structured catalogue and availability data
Knowledge Base
Upload documents to train your agent.
IDEEPS Agent
Live conversation
Message auto-handled by AI…
Catalogue & availability
Customers get answers that match what you can deliver.
Products, images, prices, variants and availability come from structured data - so a quoted price or an in-stock answer reflects reality rather than a stale copy.
Human takeover
Your AI agent handles the sale. Your team handles the exceptions.
The IDEEPS Agent is equipped with your business knowledge, products, pricing, policies, offers and sales approach. It can answer questions, recommend products, handle objections, follow up and complete the sales process independently. Human takeover is only triggered when a case requires special authorization, financial intervention or sensitive human judgment.
Escalation matrixLive routing
- Payment disputes and financial exceptionsHuman review
- Refunds outside the approved policyHuman review
- Legal or highly sensitive requestsHuman review
- Cases requiring owner authorizationHuman review
- AI handles the routine
- Your team handles the important
- Better control. Higher trust.
Analytics
Conversations become operational records.
Trends, outcomes and response visibility - so customer communication can be managed like the rest of the operation instead of living inside personal phones.
Live · Anonymised01:39:39 PM
IDEEPS Performance
Last 30 days
Customer Conversations
0.0K+
+4.2% this week
Qualified Leads
0.0K+
+6.8% this week
Completed Orders
0.0K+
+5.1% this week
Sales Performance
Qualified Leads: 0Completed Orders: 0
Streaming